Return & Refund Policy

We want you to love your purchase, but if something’s not right, we’ve got you covered.

• Return Window: You can return items within 14 days of receiving your order.

• Eligibility: Items must be unused, in original packaging, and in the same condition you received them.

• Process: To start a return, please contact our support team at cherrytok27@gmail.com. We’ll guide you through the steps.

• Refunds: Once we receive and inspect the returned item, your refund will be processed back to your original payment method within 5–7 business days.

• Non-returnable items: For hygiene reasons, certain beauty items (e.g., used makeup/skincare) are non-refundable.